QR Generation and Smooth Check-in
Generates unique QR codes for customers so they can register themselves in a queue by scanning the QR code.
QR Code Queue Management System
Make queues effortless and contactless. With Qwaiting’s QR Code Queue System, customers simply scan a QR, receive a digital ticket, and wait virtually until it’s their turn - ensuring safety, comfort, and a stress-free experience.
What is QR Code Queue System ?
Scanning a QR code is a smart move used by many industries, like retail stores, restaurants, and hospitals, to streamline their customer flows. It has many business benefits that help your customers:
- Check in to their queue spots virtually.
- Select their services with just a few taps.
- Initiate payment processing.
- And leave a positive review at the end of the services.
How it Works?
1. Scan the QR code
Customers are required to scan a unique QR code to register their spot in a queue.
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How it Works?
2. Add details
Customers are required to add basic details like their names and phone numbers to receive reminders.
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How it Works?
3. Select services
After adding details, customers can select their preferred services and appointment time according to their convenience.
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How it Works?
4. Generate a ticket
The system then generates a digital ticket displaying expected wait times and allotted service counters. The customers can wait conveniently from anywhere until their turn arrives.
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How it Works?
5. Reminder messages
The system can then send automated reminder messages to customers to keep them informed of their wait times and reduce no-shows.
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How it Works?
6. Go to the Designated Area
Upon receiving the notification, customers head to the designated area for their turn. This could be a physical location or a virtual space, depending on the nature of the service or event.
Schedule A DemoFunctionalities of QR Code Queue System
Notification System
Send instant notification alerts to customers to keep them informed of their wait times and reduce overcrowding.
Integration with Other Solutions
Enables easy integration with the systems your business already uses for a smooth workflow without any disruption.
Remote Queue Monitoring
Keep an eye on the queues from anywhere remotely. And make any necessary adjustments or offer assistance as required.
Security and Authentication
Robust data algorithms and secure authentication mechanisms are used to prevent unauthorized access and customer data theft.
Text Messaging via WhatsApp Integration
Our system offers WhatsApp integration to inform your customers. It automatically sends text messages on WhatsApp when their turn arrives or when any changes to the appointments.
Advantages of QR Queuing System
Easy & Simple to Operate
- User-friendly interface for better understanding.
- Quick setup for early operations.
- Easily accessible for a wider range of users.
- Less to no training required.
Get Rid of Long Waitings
- Register your spot in a queue by scanning a QR code
- Wait remotely from anywhere to ditch long lines
- Receive real-time messages to stay in the loop
- Efficient staff allocation for streamlined process
Analytic Services
- Gain data insights to optimize business operations
- Tailor service according to customer feedback
- Spot and fix bottlenecks early before they become an issue
- Optimize staffing levels for improved customer experience
Customer Feedback System
- Gain real-time customer feedback to improve service quality.
- Make timely adjustments based on customer preferences.
- Respond to feedback to maximize customer loyalty.
- Offer tailored services to boost customer brand impression.
Customization
- Customize your QR code to align with a business's branding.
- Integrate the system with existing software for a seamless solution.
- Tailor the queuing process to meet their specific customer needs.
- Ensure a customized and relevant experience for their customers.
Simplify Queue Management for Every Sector!
Why Qwaiting?
Qwaiting is a solution that helps businesses to overcome various challenges such as long customer wait times, managing crowded spaces, and inefficient queuing processes. This software is ideal for queue management and reducing the overall customer wait time.
We provide the most suitable queuing solution that helps you manage your business operations effectively in every aspect. Improve customer experience, get satisfying outcomes, and control workflow efficiently. You can take your business to the peak with us.
Customer Stories
Discover how users from around the world are utilizing Qwaiting to improve customer experiences, streamline processes, and offer a smooth customer journey
Client Testimonials
See What Our Customers Are Saying
I've used Qwaiting for my business and it's been a great experience. It's helped me to save time and reduce my stress levels, while also improving the customer experience. I would recommend it to anyone who wants to streamline their operations and improve customer satisfaction.
Qwaiting has made my life so much easier! It simplifies the waiting process, saving time and reducing frustration. The overall experience is great and up to the mark. Thanks to the team!
Thanks to Rohit and his team for making this wonderful software. Not only me but our customers also loved it. As they are able to join a virtual queue and get updates on their wait time via text message.
Trusted by 65K+ Businesses Worldwide
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