Qwaiting has a comprehensive suite of features designed to maximize efficiency and minimize wait times in queue management. With our cutting-edge technology and user-friendly interface, you can streamline your operations and enhance the customer experience like never before.
Real Time Reports
Average waiting time, Average serving time, How many people in queue
Staff feedback
User can Provide the Feedback to staff on the queries he solved.
Booking appointment systemUser Can Book the appointment to save there waiting line time.
Staff KeypadsStaff can call the queue using keypads or there desktops as well.So they will get the notifications on both devices.
Digital Signage
The display you can define the layout of your display yourself ie. (Play videos, Reports, PPT, Images, Live TV).
Kiosk AppOur Token generation applications support all type of kiosks so the user can generate the tickets from it.
SSO (Lpad, Active Directories)Single user can access Different Locations from one single singon only.
Multilingual BackendYou can access the backend in different languages
Multi Language Voice hoverMultiple language voice over 30 language selections.
Easy to UseYou can plug and play any compatible devices easily use the qwaiting.
Fully CustomizableYou can easily change the backend colors ,Fonts , upload your logos easily using qwaiting
PDPA EnabledQwaiting is PDPA enabled .Your data security is our responsibility
I've used Qwaiting for my business and it's been a great experience. It's helped me to save time and reduce my stress levels, while also improving the customer experience. I would recommend it to anyone who wants to streamline their operations and improve customer satisfaction.
Qwaiting has made my life so much easier! It simplifies the waiting process, saving time and reducing frustration. The overall experience is great and up to the mark. Thanks to the team!
Thanks to Rohit and his team for making this wonderful software. Not only me but our customers also loved it. As they are able to join a virtual queue and get updates on their wait time via text message.
We are a leading provider of queue management solutions that solve multiple, complex business problems for companies. Businesses from more than 120+ countries around the world use Qwaiting to improve their customer journey.
