Booking Schedule
Based on their availability, your customers can reserve their slots for meetings.
Appointment Scheduling Software
The Easiest and Smartest Way to Book Appointments
Run your business with our all-in-one online booking system. Quickly schedule meetings, send automatic reminders, and get real-time updates, all in one place. Make it easy for your clients and team to schedule appointments and be one step ahead in your industry.
- Easy Booking Process
- Automatic Calendar Updates
- Customer Alerts & Reminders
Global Trust with Local Impact
Used in 120+ countries by 65k+ businesses, Qwaiting helps you solve real-world queue challenges with ease.
Ease of Booking and Organized Virtual Queues
Staff have direct access to the dashboard for managing appointments, virtual queues, and client flow with ease. By tracking the entire customer journey, your team can ensure appointments run on time and clients experience minimal wait times.
Maintain Smooth Workflow
- Organize walk-ins and reduce in-person wait times by adding customers to a virtual queue.
- Automated reminders notify customers of upcoming bookings and changes(if any).
- Keep track of your schedule and queue status, allowing your team to stay organized and efficient.
- Stay in control with live data and updates, ensuring no overlap or confusion.
How does it work?
For Easy, Secure and Quick Booking
1. Service Selection
Customers can instantly select the service they need—whether it's a consultation, haircut, payment, or anything else. The booking link displays all available options, allowing them to choose and proceed in seconds.
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2. Pick Date & Time Slot
Customers can quickly select a time from your real-time availability that works for their schedule. By preventing double bookings, our smart calendar optimizes business processes and improves customer satisfaction.
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3. Enter Contact Details
Collect essential client information—name, phone, email—without complicating the process. Customize fields to gather more specific data (e.g., service preferences or notes) for better service personalization.
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4. Instant Booking Confirmation
Once a customer books, they receive an instant confirmation with a unique Booking ID or QR Code. This fast, secure process eliminates the need for calls or paperwork, ensuring a smooth check-in experience.
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5. Real-time Alerts & Updates
Send automated SMS or email reminders to keep customers on track and informed of their queue status or any delays. This helps you manage peak hours efficiently while reducing waiting room crowding.
Schedule A DemoFeatures of Appointment Booking
Calendar Synchronization
Easily integrates with Google Calendar and updates you about your schedule.
Send Notifications
Alerts your client via Email and SMS about their appointments.
Secured Data
With encryption, secure storage, and PDPA Enabled, ensuring the data is always protected.
Virtual Meeting
Easily integrate with Zoom, Microsoft Teams and Google Meet, allowing clients to attend meetings remotely from any device.
Track Staff Performance
Monitor how many customers each staff member serves, how long they take and which service they handle the best.
Single Sign In
Access all your locations with one secure login using SSO(LDAP & Active Directory).
Third-party Integration
Easily customizable with API integration for enhanced user experience.
Customize the notification template
Create personalized emails and text messages right from Qwaiting's back-end.
Multiservice Booking
Make booking easy by allowing customers to book several services in a single slot.
Flexible Appointment Management
Easily edit, cancel, or reschedule appointments with just a few clicks to keep schedules accurate and give users full control.
Real-time Data
Get live data - how many customers have visited, served, pending and appointment cancellations.
Multilingual
Available in multiple languages, our appointment scheduling software ensures a smooth and effortless booking for a diverse audience.
Time Zones
Effortlessly coordinate across time zones. Automatic updates keep your scheduling accurate and simple across all locations.
Benefits of Appointment Booking
Available 24/7
- Having anytime access, our booking system works even when your staff is offline.
- Customers can self-schedule their appointments from slots that work best for them.
- Automatic updates prevent double bookings, eliminating scheduling mistakes and keeping your calendar organized.
Centralized Information System
- Access client histories, preferences, and past appointments for a personalized service.
- Manage who has access to information, ensuring secure and efficient data management.
- Keep your team aligned and informed across all devices, with real-time synchronization on desktop, tablet, and mobile.
Staff Management
- Effortlessly manage individual team members' work hours, breaks, and off-days, promoting a balanced and organized schedule.
- Automatically assign appointments based on staff skills and specialization. Plus, role-based access ensures secure workflow management.
- Gain insights into staff performance with detailed metrics like client ratings, service times, and appointments handled, helping you recognize strengths and areas for improvement.
Easy API Integration for Enterprises
- Qwaiting works smoothly with tools you already use, like CRM, HRMS, ER, or access control systems, so everything stays in sync.
- Automatically manage staff schedules, resources, and bookings across different teams saving time and reducing manual work.
- Built for large organizations, our APIs share real-time data and can be customized to fit your unique business needs.
Automated Administrated Tasks
- Eliminating manual tasks allows your team to focus on high-priority tasks, thus improving productivity.
- Syncs easily with your existing tools and software, saving time, thus reducing errors and disruptions.
- Generate performance reports to track staff efficiency and client satisfaction.
Reporting & Analytics
- Get clear insights on how each branch is performing with detailed reports.
- Use appointment and visit data to improve customer experience and solve the reasons for no-shows.
- Analyze data to schedule the right number of employees for the customer’s needs.
Customizable Booking System
- Adjust the booking steps to fit the unique needs of your business and industry.
- Whether you're in wellness, beauty, education, or beyond, the system adapts to your specific workflows.
- Keep your look consistent across platforms by adding your own logo, colors, and messages to the booking interface.
Smooth Integration with Your Business Systems
- Easily link the booking system to your website, mobile app, CRM, HR, or access control systems using secure, flexible APIs.
- Whether you want to embed booking, automate data transfers, or create custom processes, the system adapts to how you work.
- Enjoy real-time updates, centralized control, and a seamless user experience—without changing your existing setup.
Effortless Experience in One Place
Our scheduling system helps you manage a smooth customer journey, start to finish. From booking to check-in to service and feedback, manage every step with one easy-to-use platform that keeps your team organized and clients satisfied.
Connect with us for a quick online demo to run your business successfully!
Why Qwaiting?
- Cut down on long wait times and control crowded areas.
- Make queuing faster and easier.
- Handle all parts of your business with our easy solution.
- Make customers happy with quicker service and smoother flow.
- Get better results and grow your business with Qwaiting.
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