How do self-service kiosks improve customer experience?

Self-service kiosks make processes easier by allowing customers to access information and complete transactions on their own. This helps to reduce wait times and enhance overall satisfaction.

What industries can benefit from implementing self-service kiosks?

Various industries, such as retail, healthcare, and the public, can benefit from self-service kiosks. It improves efficiency, decreases costs, and better customer experience for diverse sectors.

Can self-service kiosks be customized to meet specific business needs?

Yes, self-service kiosks are highly customizable. Businesses can customize the interface as per their brand, providing a personalized experience to them.

Self-Service Kiosk | Interactive Check-in Solutions

SELF-SERVICE KIOSKS SERIES

Select Kiosk You Want to Buy

Tabletop Kiosk

D4-503

Our tabletop kiosk is a durable, user-friendly solution equipped with a responsive touchscreen and high-speed thermal printer. Designed for continuous use in high-traffic environments, it offers customizable service options and an intuitive interface, allowing visitors to check in or access information with ease. Conveniently placed on a table, desk, or floor stand, it delivers flexibility without compromising performance.

Specifications

Display: 15.6”(FHD) 1920x1080
Processor: Quad-Core, Cortex-A55, up to 2.0GHz
Operating System: Android 11, 32-bit
Dimensions: 380 x 195 x 407mm
Memory: 2GB RAM + 16GB ROM 4GB RAM + 32GB ROM
Weight: 6.3Kg
Printer: High-speed printing, up to 250mm/s, With an automatic cutter, 58mm/80mm in width & 80mm in diameter

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D1 (10.1")

The D1 (10.1) is a compact, all-in-one POS kiosk designed for retail, beauty, and service-based businesses. Featuring a high-resolution display and fast-printing capability, it streamlines transactions and enhances customer engagement, delivering a seamless self-service experience.

Specifications

Display: 10.1'' 1280x800 and 2.4'' LED Screen
Processor: Dual-core ARM Cortex-A75, up to 1.8GHz Six-core ARM Cortex- A55, up to 1.8GHz
Operating System: Android 11 series
Dimensions: 250 x 168 x 80mm
Memory: 2GB RAM+ 16GB ROM 2GB RAM+ 16GB ROM (NFC)
Weight: 900g
Printer: High-speed printing, up to 100mm/s, With an automatic cutter, 58mm in width & 40 in diameter.

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Floor-standing Kiosk

Touch Mini Kiosk (10.1")

The Touch Mini Floorstanding Kiosk combines sleek design with advanced functionality, making it a secure and versatile solution for modern service environments. Fixed securely to the floor to prevent unauthorized movement, it offers optional add-ons such as a self-checkout tablet, creating a personalized and efficient user experience

Specifications

Display: 16:10 (Display scale); 305mmx229mm (Display area)
Processor: J1900/i3/i5/i7 RK3288/RK3399
Operating System: Android Window
Dimensions: 600mm(L)*354mm(W)*1350mm(H)
Memory: RAM: 2GB/4GB/8GB
Printer: With an automatic cutter, Support 58mm OD paper roll
Speaker: 2 built-in speakers for playing video or voice announcements.

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Touch Mini Kiosk (18.5")

Touch Mini Kiosks are compact and user-friendly kiosks that can be connected to a display screen, internal computer, or barcode scanner. These kiosks support multiple operating systems, making them easy to use and highly customizable. They are particularly useful in the retail, hospitality, and transportation industries.

Specifications

Display: 16:9 (Display scale); 409mmx230mm (Display area)
Processor: J1900/i3/i5/i7 RK3288/RK3399
Operating System: Android Window
Dimensions: 600mm(L)*353.26mm(W)*1398.25mm(H)
Memory: RAM: 2GB/4GB/8GB ROM:8GB/32GB/64GB/128GB SSD
Printer: With an automatic cutter, Support 58mm OD paper roll
Speaker: 2 built-in speakers for playing video clips or voice broadcasts.

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S1-108

The S1-108 kiosk's main goal is to reduce long waiting times, lower labor costs, and maintain consistent service levels. It's easy installation makes it a convenient choice for businesses looking to improve customer experience. The self-checkout feature allows customers to complete transactions independently, transforming any business into a self-service automated system.

Specifications

Display: 21.5" 1920x1080
Processor: Quad-Core ARM, Cortex-A17, 32-bit 1.6GHz
Operating System: Android 7.1
Dimensions: Host:805.5x348x100mm Stand:625*500*1106mm
Memory: 2GB RAM + 16GB ROM 4GB RAM + 64GB ROM
Printer: 80mm printer scanner
Speaker: 3W Mono

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Wall-Mounted Kiosk

S1-701 Kiosk

The Wall-Mounted Kiosk combines a sleek, space-saving design with powerful functionality, making it ideal for locations with limited floor space. Customers can easily self-check in, generate queue tickets, and benefit from automatic barcode and QR code detection for a fast, intuitive experience. Equipped with dual built-in speakers, it also supports clear stereo sound, enhancing usability and engagement.

Specifications

Display: 23.8"
Processor: J1900/i3/i5/i7 RK3288/RK3399
Operating System: Android/Windows
Dimensions: 372mm(L)*90mm(W)*750mm(H)
Memory: RAM: 2G/4G/8G ROM: 32G/64G/128GB SSD
Weight: 18KG
Printer: With automatic cutter, Support 58/80mm paper roll

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Self-Service Kiosk System for Faster, Smarter Check-Ins

Give customers the freedom to check in instantly while reducing wait times and streamlining operations. Qwaiting’s self-service kiosks create faster, smarter, and more seamless service experiences.

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Advantages of Self-Service Kiosks

Qwaiting’s self-service kiosk series is designed for fast, efficient interactions in high-traffic environments. From reducing wait times to enhancing customer satisfaction, our kiosks deliver measurable benefits across industries.

01
24/7 Availability

Give customers the freedom to access information, book appointments, or complete transactions anytime - enhancing convenience and accessibility.
02
Boost Sales

Display personalized promotions and offers directly on kiosks. Lower advertising costs while driving upsells and increasing product or service adoption.
03
Shorter Wait Times

Enable fast, independent check-ins, registrations, and payments. Minimize queues and speed up service delivery.
04
Fewer Errors

Automated processes reduce manual entry mistakes, ensuring accurate transactions and lowering costly errors.
05
Easy Customization

Adapt kiosks to your business needs with custom menus, multiple languages, and flexible payment options.
06
Higher Customer Satisfaction

Empower customers to manage their journey at their own pace, creating a seamless, personalized, and more satisfying experience.

Versatile Self-Service Kiosks for Every Industry

From hospitality and healthcare to retail and entertainment, Qwaiting’s kiosks adapt seamlessly to diverse industry needs. Whether for check-ins, ticketing, or self-service transactions, our kiosks are built to handle high-traffic environments while delivering speed, accuracy, and convenience.

Retail

Healthcare

Banking

Public

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Trusted by 65K+ Businesses Worldwide

Our advanced Face Recognition System helps Government organizations manage queues, enhance security, and streamline customer flow. Trusted in over 120 countries to create faster, safer, and smarter experiences.

Frequently Asked Questions

How do self-service kiosks work?

Self-service kiosks have a touchscreen interface or show a digital menu for users to select their options. Also, it is equipped with a printer to issue tickets to customers, providing them with a unique ID number. Customers can then match this number on the display screen when their turn arrives.

Are self-service kiosks secure?

Yes, self-service kiosks have built-in security measures capabilities such as encryption, and multi-factor authentication to protect the customer's personal and payment information.

Do Qwaiting kiosks support multiple languages?

Yes. Our kiosks support multiple languages, allowing customers to choose their preferred language at the start. This makes the experience accessible and user-friendly for diverse audiences.

Can customers complete payments directly through the kiosk?

Absolutely. Qwaiting kiosks support secure payments via credit/debit cards, mobile wallets, and QR codes. This speeds up transactions and reduces the need for staff intervention.

Can kiosks collect customer feedback or run surveys?

Yes. Our kiosks can instantly collect feedback and conduct quick surveys, giving you real-time insights into customer satisfaction and service quality.

How do self-service kiosks help reduce staffing costs?

By automating routine tasks like check-ins, bookings, and payments, kiosks reduce the dependency on front-line staff—helping you lower staffing costs while maintaining efficiency.

Are Qwaiting kiosks customizable for my business needs?

Yes. From menu options and service categories to branding and payment methods, kiosks can be fully customized to match your business requirements.

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Interactive Self-Service Kiosk Solutions for Faster Check-ins