Queues are inevitable in retail. Yet, when shoppers wait and don’t perceive good service, the negative impact on the business and decline in loyalty of customers. Qwaiting helps retailers to manage queues effectively by turning waiting customers into profitable guests. We are global leaders in customer experience and queue management solutions.
Our integrated queue management system is scalable and flexible enough to enhance any in-store process, from check out to customer service. Built for speed, convenience, and control, it enables customers to join a queue before arriving at the store or use other channels of communication to book appointments with staff.
It is not just a simple queue management system, but an entire service management solution that provides a way to communicate to shoppers and customers within your stores, outside the stores, and at events.
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3 Raffles Place #08-01B, Bharat Building Singapore 048617
Plot No. D-151, Phase 8, Industrial Area, Mohali Punjab India
19/20 Enterprise Dr, Bundoora VIC 3083, Australia
139 S Main Ave Fallbrook CA 92028
35, Rubix House, 49 High street, Southall UB13FF
No. 5B, Jalan BS 7, Taman Bukit Segar, 43200 Cheras, Selangor, Malaysia
Level 32 /3202, Marina Plaza, Dubai Marina
6415 Othman Bin Affan- Al Ezdihar Dist. Unit No 20 Riyadh 12485 - 2711