Refund policy

You'll be happy to know Qwaiting offers a 14-day free trial before you finally consider upgrading to Qwaiting's Premium. You can take a look and experience the amazing features offered to manage your business efficiently and carry out everyday operations with ease.

Upgrade to a Premium account after the trial period has ended, and pay at the time of upgrade. If you are unhappy with our software, you get the convenience of a refund policy:

  1. Request for Refund

    Send an email to to ask for a refund. Keep the phrase "Qwaiting subscription refund" as the subject line. Mention the account's email address and associated company name as well. Do send your request mail within 30 days of registering with Qwaiting to be eligible for a refund.

  2. Refund Processing Period

    No refund will be entertained after 30 days of signup are over. Talking about the processing time, it takes 5-7 days after the refund request is received.

  3. We Assure you the Best Solution to Your Query

    Yes, occasionally things do not function properly. You need the best solution to meet all of your needs. Qwaiting is the key. Regardless of when you request a refund, we typically abide by your request. If you put forth the time and energy necessary to make Qwaiting work for you and it fails, we reimburse it in the best way possible. For sure, we'll make it work for you.

  4. Qwaiting's Cancellation Policy

    If the software doesn't meet your needs, you are free to unsubscribe from the subscription. You can cancel by sending an email to You are also welcome to discuss the problems you are having with us. We'll make an effort to modify the adjustments to meet your needs.

    The required features and functionalities can be integrated. You don't have to continue paying us once the cancellation policy is complete.

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