Office 365
Microsoft 365 lets clients create, edit, and share documents, collaborate in real-time, communicate effectively, and access files from anywhere on any device. Qwaiting integrates with Word, Excel, PowerPoint, Teams, and Outlook. This smooth integration with Microsoft 365 makes multiple logins unnecessary.
Okta
Enjoy user authentication and access management that is safe and simple with Okta. Qwaiting integration with Okta streamlines identity management and enables single sign-on (SSO) due to its user-friendly interface and extensive capabilities. It also enhances security with multi-factor authentication (MFA).
Jumpcloud
You can implement and enforce single sign-on (SSO) and multi-factor authentication (MFA) across all your SAML and OIDC-based apps with JumpCloud. This integration of Qwaitng will protect access while also simplifying the login process.
Google Authenticator
Qwaiting works with Google Authenticator, which gives user accounts an extra layer of security. By signing up on the interface, clients can make one-time passwords that change based on time (TOTPs). Make your accounts safer and harder for unauthorized people to access so you can use them confidently.
Zendesk
Qwaiting integrates seamlessly with Zendesk to sync ticket details as support tickets in real-time.
Every ticket created in Qwaiting is instantly pushed to Zendesk, allowing your support team to manage, track, and resolve issues from a single platform.
This reduces manual work, improves response time, and ensures your support process stays aligned.
Salesforce
Qwaiting integrates with Salesforce to automatically sync ticket details as leads, streamlining your sales and customer management workflows. Each ticket raised in Qwaiting is captured in Salesforce as a lead in real-time, giving your team a complete view of every interaction. This makes it easier to track, manage, and follow up on prospects without any manual entry. While this integration doesn’t support full Single Sign-On (SSO), it keeps your CRM consistently updated with accurate lead data.
Sendquick
Qwaiting integrates with SendQuickASP to send automated SMS notifications for bookings, ticket updates, and reminders. Customers receive real-time alerts for confirmations, reschedules, and cancellations, improving communication and reducing no-shows. The system supports customizable templates based on service type or language preferences, allowing teams to personalize messages for different customer segments. SendQuickASP ensures consistent, timely, and reliable message delivery across your customer base.
Infobip
Qwaiting integrates with Infobip to enable virtual calling features within your appointment and queue system. When a ticket is created, Qwaiting connects with Infobip’s API to instantly generate a secure video meeting link. That link is embedded into the customer and staff interface ready for immediate access. This helps deliver services remotely, reduces physical traffic, and supports flexible appointment handling.
SMSAPI
Qwaiting integrates with SMSAPI to enable real-time SMS communication for appointment updates and ticket activity. Customers are notified instantly with confirmations, reminders, and changes ensuring a smoother experience and fewer missed appointments. Dynamic templates allow for personalization by service type, language, and schedule. With SMSAPI’s robust platform, Qwaiting delivers fast and reliable messaging across multiple regions.
Wassenger
Qwaiting integrates with Wassenger to send real-time booking updates and ticket notifications through WhatsApp. Using the WhatsApp Business API, Qwaiting delivers confirmations, cancellations, and reschedules directly to customers in a familiar messaging format. You can also customize message templates to reflect your service type, tone, and language. This increases engagement, improves visibility, and supports faster customer response.
Taqnyat
Qwaiting integrates with Taqnyat to manage SMS communication across the Middle East region. The integration sends timely alerts for booking confirmations, updates, and reminders helping reduce no-shows and maintain customer awareness. Messages can be fully customized by appointment details, customer preferences, or language. Taqnyat’s infrastructure ensures regional reliability and fast delivery.
Microsoft Teams
Qwaiting integrates with Microsoft Teams to automate virtual meeting setup for bookings. When an appointment is created, a Teams meeting link is generated and added to confirmations, reminders, and calendar invites. Staff and customers can join sessions directly from their notifications without extra coordination. This integration enhances remote service delivery and simplifies the virtual queue experience.
Zoom
Qwaiting integrates with Zoom to automatically create virtual meeting links for appointments. Each time a booking is confirmed, rescheduled, or updated, a Zoom link is generated and shared with both staff and customers. The link appears in all relevant communications ensuring smooth access and consistent remote engagement. This streamlines video-based appointments and reduces scheduling friction.
Google Calendar
Qwaiting includes a manual Google Calendar sync option for customers. Each booking confirmation email contains a calendar icon that lets users add the appointment to their personal Google Calendar with one click. This gives customers control over how and when their bookings appear on their calendar without requiring full platform sync.
Twilio
Qwaiting integration enables the voice, messaging, and video capabilities in the Twilio application. This application can readily incorporate communication features such as SMS notifications, voice calls, and video conferencing.
Kaleyra
Qwaiting works with Kaleyra to help you engage with consumers through customizable messaging, chatbots, and programmable audio services. Kaleyra with Qwaiting can help you convert customers across media with automated and targeted messaging.
One Way SMS
It allows you to send SMS to customers, making it quick and effective to distribute vital information, marketing materials, updates, and notifications. Integration of qwaiting with this tool allows you to instantly and effectively reach many recipients, delivering timely and focused communication.
Sinch
With Sinch integration you can easily incorporate real-time communication like voice and video chat. This seamless integration allows you to increase customer engagement and communication through APIs for phone calls, text messages, and live video chats.
Whatsapp
The integration of WhatsApp with Qwaiting enables you to send customers digital tickets, giving them real-time wait times. It also maintains communication with customers during their journey.
Unifonic
Voice, SMS, and chat message integration can boost client engagement. Qwaiting works with Unifonic's APIs and tools to deliver personalized and timely consumer communication experiences.
Gmail
Google's email service lets you send and receive emails, organize inboxes with labels and filters, and use web & mobile apps on numerous platforms. All of the above functionalities are available due to Qwaiting's interaction with Gmail.
Slack
Qwaiting's seamless integration with Slack enables a central workspace where teams can talk, share files, and use third-party apps, enabling organizational communication and collaboration. Instant chat, file sharing, video conferencing, and searchable archives boost teamwork, productivity, and remote collaboration.
Plato
Qwaiting integrates with Plato enabling you to automate the work of individuals at your medical practice. It helps to simplify scheduling and patient registration, create medical records, and spend less time on medical billing.
Elite Plus
Elite Plus is an Enterprise Clinical Information System with seamless integration of Patient management information through Electronic Patient Records. Qwaiting smooth work with Elite Plus enables you to shorten patient wait times and create a pleasant hospital environment.
