Qwaiting provides a convergence of digital engagement technology and agile data management systems to improve the patient journey in every touchpoint across your healthcare organization with Hospital and Clinic Queue Management System.
Scalable Enterprise-Grade Queue Management Software for Healthcare
Hospital and Clinic queue management is a critical component of maintaining social distancing in waiting areas while delivering safe, efficient care.
- Qwaiting takes queue management further by providing an end-to-end solution that goes beyond the waiting room to streamline the patient journey.
- Delivers a more integrated experience with key touchpoints such as Kiosks, QR codes appointment management, reminder system, real-time reports, etc.
- Maximize patient satisfaction while reaping the benefits of streamlined workflow with a comprehensive queue management system, designed to help hospitals and clinics to manage their workflow.
- The result: Improved patient satisfaction, patient flow, and staff efficiency.
Automates and Simplifies All Stages of Patient Journey
Qwaiting is a safe, contact-free virtual queue system that engages with your patients and allows you to:
- Notify patients with check-in information, reminders, and waiting time details.
- Authorize patients to check in on their own. The inputs can be customized as well.
- Wait anywhere till their turn arrives even outside the premises with a token number making the waiting experience pleasant.
- Inspire patients to use self-service options, and have control. Meanwhile, the hospital staff will be able to get the load off their back. A win-win situation for all.
Queue Management System to Improve Patient and Staff Safety
Our platform enables you to create a patient journey that improves patient satisfaction and the experience of health professionals while keeping them safe.
- Lessen walk-ins and authorizes healthcare professionals to have more control over customer queue with appointment management solutions.
- Activate contactless access with QR codes and allow patients to safely check in.
- Let patients maintain social distancing by waiting outside the premises with a ticket number.
Improve Quality of Care with Patient Feedback System
Identify the shortcomings of your healthcare services, improve your services and foster patient satisfaction.
Collecting Patient feedback right after the treatment helps to focus on the areas of improvement and transform the patient experience. With Qwaiting, you can allow patients to submit their feedback on a real-time basis. The platform offers online surveys or on-site surveys; patients can give feedback according to convenience. It sends a personalized text with their name and a link to submit feedback.
Efficient Hospital Management with Digital Signage
Reliability and responsiveness are the key factors in the medical vicinity.
More and more medical treatments are accompanied by a shortage of nursing staff and the hospitals or clinics can receive digitization benefits. Keep your patients informed and entertained with a Hospital Display Signage Solution. Publicize important announcements and alerts, showcase the specialization of your residents, or simply entertain your waiting patients by streamlining videos. Our Digital signage Solution allows you to do it all. Moreover, the system can also be integrated with the hospital queue management system to display the queue status on a real-time basis.
Centralized Management and Control on hospital operations
All-in-one healthcare management system for every medical need
Qwaiting's Central Monitoring System enables the central office to control and manage the working of its multiple branches in a seamless manner. Receive data analytics reports on a daily or monthly basis for better decision-making, comparing branch-wise performance and staff planning.
The platform enables the staff to manage everything from a centralized system, however, keeping a tab on the patient queues. Self-service, queuing and scheduling are integrated for a smooth and flourishing patient journey. Dealing with late arrivals, impromptu visits, and appointments is not a deal anymore with our all-in-one hospital management system.
