Control the Queues, Know the real-time metrics, Data-based business decisions, and Increase revenue. The cloud-based queue management system provides a solution to any business size and world-class customer service at any scale.
Happy customers are a myth- goes wrong when you choose the formula for a perfect queue management system with Qwaiting.
With a more intuitive and smoother check-in flow, the queue management system improves the quality of life for employees and customers. We provide traditional elements of the smooth seamless queuing experience with automated queuing flow, self-sign-in kiosk, and customized notifications.
Qwaiting offers a touchless, customizable, and standard queuing solution for different queuing difficulties faced by organizations.
Qwaiting reduces the government agency spending and gets cost reduction targets without thinking about skill shortages and budgetary restraints. It creates authoritative data, enabling greater engagement, productivity, transparency, and government wait line management solutions to keep employees notified.
The smarter queuing solution is perfect for schools, colleges, and universities for managing the crowds in administrative work and streamlining the experience to lift the load of staff.
Qwaiting optimizes the process from patient check-in to finding a doctor, appointment management, submitting documents, checkup, follow-up, and tests; hence improving the patient experience.
The cloud-based solution catches detailed queue data and computes real-time, wait times, average queue lengths, and transaction times, etc. It, therefore, improves customer experience for a retail outlet from clothing chains to supermarkets.
Improve the reservation service and convert the diner’s experience by reducing the crowd waiting to get served. Manage the waiting lines by offering visitors a simple ordering method based on a "first in first out" basis.
The interactive queue manager features a virtual queue for the logistic companies and lets logistics running smoothly. The centralized solution manages and schedules large-scale processes, if in equipment manufacturing and transportation.
Allow the smart immigration and passport collection system to smooth the customer queues for the collection of documentation and passports in the immigration office. It manages the overall process of document submission, renewal/collection of passport, appointments, and concerns related.
Qwaiting central server banking system controls the full cycle of service when the customers enter the bank till they leave. It gathers real-time data that displays customer arrivals and waiting times to improve operational efficiency and branch performance.
Qwaiting is 100% web-based and is standard-browser supportive. With extensive API, it can be integrated into any software solution.
Qwaiting collects the data from customers' reviews in real-time. This feature offers you a deep analysis of what changes are needed and what works well in your business.
Customers can easily book their tickets for the services from the Qwaiting web page. All they have to do is visit the web page, choose the service and book the ticket, that’s it!
The Qwaiting system Kiosk system in the waiting room enables the customer to add the information in the queues without any assistance.
Track the insights of customer's habits and with real-time data for locations and lines. Know the outcomes of the duration of service and different transaction types.
The customers can scan the QR code on the mobile phone and receive essential queue details on digital signage display, hence automates waiting list processes.
Give customers the freedom to choose how they communicate with the business from virtual queuing. The centralized dashboard enables zero interruption in the service flow.
We enable you to choose the modules as per your needs, and offer you a tailor-made solution. Get it as a perpetual, on-premise license from the SaaS option.
Qwaiting's appointment management system is meant for small, medium, and enterprise-level businesses. It is designed especially for managing the complex scheduling, and walk-ins, etc. with a reporting features module and comprehensive dashboard, a uniform customer experience is assured. The easy-to-use Qwaiting appointments are filled with features you will love,check-out below:
