Queue Management Solution | Qwaiting
About Qwaiting QMS

An All-in-One Queue Management Solution

Happy customers are a myth- goes wrong when you choose the formula for a perfect queue management system with Qwaiting.

With a more intuitive and smoother check-in flow, the queue management system improves the quality of life for employees and customers. We provide traditional elements of the smooth seamless queuing experience with automated queuing flow, self-sign-in kiosk, and customized notifications.

Qwaiting offers a touchless, customizable, and standard queuing solution for different queuing difficulties faced by organizations.

Qwaiting Highlights

Key Features of Queue Management System

cloud computing
Cloud Technology

Qwaiting is 100% web-based and is standard-browser supportive. With extensive API, it can be integrated into any software solution.

Customer Feedback

Qwaiting collects the data from customers' reviews in real-time. This feature offers you a deep analysis of what changes are needed and what works well in your business.

Web Booking

Customers can easily book their tickets for the services from the Qwaiting web page. All they have to do is visit the web page, choose the service and book the ticket, that’s it!

Self Check in- Kiosks & Smart Systems

The Qwaiting system Kiosk system in the waiting room enables the customer to add the information in the queues without any assistance.

Extensive Statistics and Analyses

Track the insights of customer's habits and with real-time data for locations and lines. Know the outcomes of the duration of service and different transaction types.

qr code
QR Code

The customers can scan the QR code on the mobile phone and receive essential queue details on digital signage display, hence automates waiting list processes.

Virtual Queues

Give customers the freedom to choose how they communicate with the business from virtual queuing. The centralized dashboard enables zero interruption in the service flow.

Tailored Queuing System

We enable you to choose the modules as per your needs, and offer you a tailor-made solution. Get it as a perpetual, on-premise license from the SaaS option.

The Wait Is Over: Experience Qwaiting

Qwaiting's appointment management system is meant for small, medium, and enterprise-level businesses. It is designed especially for managing the complex scheduling, and walk-ins, etc. with a reporting features module and comprehensive dashboard, a uniform customer experience is assured. The easy-to-use Qwaiting appointments are filled with features you will love,check-out below:

Improve Staff Efficiencies to Up Sales and Profitability
Enhance Communication and Customer Engagement
Eliminate Long Lines and Reduce Walkaways
Reduce Customer Complaints
Reduce Operational Costs
Enforce Safer Queuing
Smooth Ticket Generation Process
Prevents Queueing Clashing
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Customer Stories
Discover how users from around the world are utilizing Qwaiting to improve customer experiences, streamline processes, and offer a smooth customer journey
Client Testimonials
See What Our Customers Are Saying

I've used Qwaiting for my business and it's been a great experience. It's helped me to save time and reduce my stress levels, while also improving the customer experience. I would recommend it to anyone who wants to streamline their operations and improve customer satisfaction.


Qwaiting has made my life so much easier! It simplifies the waiting process, saving time and reducing frustration. The overall experience is great and up to the mark. Thanks to the team!


Thanks to Rohit and his team for making this wonderful software. Not only me but our customers also loved it. As they are able to join a virtual queue and get updates on their wait time via text message.

Trusted by 65K+ Customers Globally

We are a leading provider of queue management solutions that solve multiple, complex business problems for companies. Businesses from more than 120+ countries around the world use Qwaiting to improve their customer journey.

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