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Virtual Waiting Room
A virtual waiting room allows participants to wait in line before entering the main meeting. This helps manage the flow of participants and ensures that the meeting starts on the exact time period.
Best Online Meeting Software
Our online meeting software allows your employees to easily and securely connect with customers online, guaranteeing smooth interactions from any location worldwide.
Replace face-to-face Service with Virtual Meetings
Our online meeting software facilitates virtual meetings and includes features for managing participants in a queue. You can easily integrate the solution with your preferred video chat tool like Microsoft Teams, Google Meet, or more. The participant doesn't need to download the video chat app. They can simply click on the provided link generated by the software and join the meeting to avail the services. Also, it has the ability to control the entry of participants into the online meeting, ensuring orderly joining. This can be especially useful in situations with a high volume of participants or when access needs to be managed systematically. Thus, this helps in avoiding overcrowding and ensuring a smooth flow of participants.
How it Works?
Online Virtual Meeting Platforms- Connecting Through Video, Chat, and More.
1. Schedule Appointments
The client schedules an appointment and selects the video meeting option or slot as per their convenience.
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How it Works?
Online Virtual Meeting Platforms- Connecting Through Video, Chat, and More.
2. Meeting Confirmations & Reminders
Clients will receive online Meet booking confirmation and appointment reminders through text messages and email on their smart devices.
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How it Works?
Online Virtual Meeting Platforms- Connecting Through Video, Chat, and More.
3. Check-In
Clients holding confirmed appointments can check in by accessing the meeting link provided in the reminder message. Walk-in clients can use a QR code for check-in, select their desired service, and wait for the meeting in the virtual meeting room.
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How it Works?
Online Virtual Meeting Platforms- Connecting Through Video, Chat, and More.
4. Online Service Delivery
Services are provided through a video meeting that brings a positive experience for your clients.
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How it Works?
Online Virtual Meeting Platforms- Connecting Through Video, Chat, and More.
4. Gather Client Reviews
After the meeting, the client will receive an online feedback form to rate your business services. So you can improve in future if required.
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Shorter your customer wait time with #1 Cloud-Based Queue Management Software Today! Our queue management software helps businesses enhance your productivity and reputation by satisfying your customers.
Features of Virtual Meeting Solutions
Set & Customize Queuing Parameters
Allow organizers to customize queue parameters, including maximum participants and entry criteria, to meet specific meeting needs.
Queue Notifications
Send notifications to participants as they move up in the queue or when their turn is approaching. This helps keep participants informed while waiting anywhere.
Participant Identification
Organizers can identify participants in the queue as the solution displays participant profiles or other information in real time. This ability helps in prioritizing & managing the queue effectively.
Benefits
Ensure Secure Controlled Access
- Organizers approve participants before joining the meeting, minimizing the risk of unauthorized access.
- Meeting links generated by the virtual meeting solution are secure and unique to each session.
- Our virtual meeting software provides a secure file-sharing feature that prevents unauthorized downloads.
Integrate with Your Preferred Tool
- Integrate with the online meeting platforms you already use like Microsoft Teams, Google Meet, Zoom, and more.
- Meetings are automatically set up, queues are generated easily, and information is synchronized across different systems.
- Virtual service is accessible on clients' smart devices, and clients don't even need to download the app.
Client Connect Anywhere
- Allow clients to join queues or attend meetings remotely from any location on any device.
- Create a hybrid workforce model that effectively addresses the needs of clients.
- Clients & stakeholders from different geographical locations can participate in virtual meetings, catering to a broader audience.
Simplify the Process For All
- When a customer wants to video chat, a special link is sent to them when it's their turn. They aren't required to install the video chat app.
- Staff don't have to ask for the customer's details, as it’s already mentioned in the e-ticket.
- Easy to set up, simple to join: create virtual events in seconds. You can also manage them from any device.
Better Communication
- Our software provides real-time communication between staff & customers, which enables instant responses to customer inquiries.
- Qwaiting facilitates easy collaboration among team members in virtual meetings, offering features like screen sharing to enhance teamwork.
- Recurring meetings with calendar integration streamline coordination, ensuring maximum participation & improved communication for teams.
REVIEWS
Simplify Queue Management for Every Sector!
Why Qwaiting?
Qwaiting is a solution that helps businesses to overcome various challenges such as long customer wait times, managing crowded spaces, and inefficient queuing processes. This software is ideal for queue management and reducing the overall customer wait time.
We provide the most suitable queuing solution that helps you manage your business operations effectively in every aspect. Improve customer experience, get satisfying outcomes, and control workflow efficiently. You can take your business to the peak with us.
Trusted by 65K+ Customers Globally
We are a leading provider of Queue Management solutions that solve multiple, complex business problems of the companies. Businesses from more than 120+ countries around the world use Qwaiting to improve their customer journey.
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Trusted by 65K+ Customers Globally
We are a leading provider of queue management solutions that solve multiple, complex business problems for companies. Businesses from more than 120+ countries around the world use Qwaiting to improve their customer journey.
