Crowded hotels and restaurants with customers standing outside waiting to be seated do not receive great feedback or reviews, even if your guest rooms, food, atmosphere, and customer service are all ranked highly. To enhance customer experience, you require a smooth customer flow in and out, with limited or no waiting time for all. With Qwaiting's F & B specialized Queuing Tools like QR Queue System, SMS Queue System, Self Ordering Kiosk or Interactive Digital Signage deliver the best customer service and minimize operational cost. Try it today for free!Get Free Trial See Plans
Keeping customers entertained and occupied while they wait will keep them distracted. Digital signage is a perfect solution for this. Display your menu along with the chef's specialty and help them decide their order in advance.
Traditional queuing required customers to stand and wait for their turn outside the busy restaurants. With Qwaiting's virtual queuing, allow your customers to wait remotely in their car or anywhere they desire. How does it work? Customers will easily scan the QR Code placed at the entrance and reserve their spot in line. A token will be generated and the queue progress can be tracked on a real-time basis. They will receive a notification once they are next in line to be served.
Qwaiting provides in-depth insight into customer purchase behavior and staff performance metrics such as average no. of customers served, time taken per customer, no-shows, and walkways to recognize operations where customer service and performance could be enhanced.
Customer Give the Order
A Unique token no. QR Code will be generated upon confirmation
Customers will receive personalized notifications
Customer Receive the Order
Qwaiting Queue Management system also providers various kiosk models to choose from depending on your needs such ,24 32inch Kiosks for public sectors, and small kiosks for small branches with limited space.