SAAS Based Model
Our cloud-based queue system is a SaaS (Software as a Service) model that simplifies managing your customer queuing process. With the system, you may focus on running your business and leave the software to handle the rest.
Cloud-Based Software
Qwaiting's cloud-based queue management system frees you from the complex software and hardware management for handling customer queues. Eliminate the expenses of hardware maintenance.
Boost Productivity Through Cloud-based Software
Our cloud-based queue system is an affordable solution that removes the need for a dedicated server or on-site hardware to manage queues. The queue software can be hosted on the cloud with just a reliable internet connection. With our SaaS subscription model (Software as a Service), Qwaiting's cloud-based queue management solution can help you effectively plan your annual budget for customer journey management.
How Does it Work?
Cloud Infrastructure
Our system runs on cloud infrastructure, using secure servers hosted on industry-leading platforms like- AWS. This guarantees high availability, scalability, and easy access to the queue management system from any location with a good internet connection.
Queue Configuration
Users can create queues based on their needs and build various parameters such as queue priorities, access controls, and specific settings related to the processing of queued items.
Virtual Queue Management
Allow customers to join virtual queues remotely through online platforms or mobile apps. This feature reduces physical waiting time and improves overall customer satisfaction.
Real-time Monitoring
The cloud-based queue system provides real-time monitoring abilities. It allows users to track the queue status & monitor the progress of tasks over a single dashboard.
Automated Alert Messages
Keep customers informed with automated notifications via SMS, email, or app alerts. Inform them about their queue status, estimated wait times, and when it's their turn for service.
#1 Cloud-Based Queue Management System
Shorter your customer wait time with #1 Cloud-Based Queue Management Software Today! Our queue management software helps businesses enhance your productivity and reputation by satisfying your customers.
Cloud-based Queue System is Loaded with Rich Features You Will Love!
Multi-branch Solution
Our solution allows businesses to manage crowded queues across multiple locations from a single activity dashboard and provides the ability to ensure a consistent customer experience across all business branches.
Integration with Other Tools
Qwaiting’s cloud-based system is highly scalable and easy to integrate with your current systems, allowing you to quickly adjust as per your business growth in the future.
Microsoft Azure & AWS
Our system is powered by the secured cloud platforms of Microsoft Azure and Amazon Web Services (AWS). With our cloud-based system, you can efficiently manage customer queues, ensuring a positive customer experience.
Security First
Our system employs strong security measures to protect your information and ensure compliance.
Analytic Reporting
Gain valuable insights into your operations. Track and analyze business performance to make data-driven decisions to optimize efficiency.
Why Choose Our Cloud-based Queue System For Your Business?
Application Areas for Cloud-based Solutions
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Trusted by 65K+ Customers Globally
We are a leading provider of queue management solutions that solve multiple, complex business problems for companies. Businesses from more than 120+ countries around the world use Qwaiting to improve their customer journey.
