Customer Stories

Explore how Qwaiting is driving transformation across industries and continents. From streamlining customer flow to scaling operations across locations, our platform empowers businesses to deliver faster, smarter service.

These real-world stories showcase how leaders in retail, healthcare, aviation, and public services have reduced wait times, improved efficiency, and elevated customer satisfaction—at scale. See what’s possible when innovation meets execution.

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Ram Clinic Offers a Good Patient Flow Management With Qwaiting

Ram Clinics hold expertise providing best medical care and provide high quality services under one roof with the latest advanced technologies in all specialties (dental dermatology - medical).

Ram Clinic Story

PSB Academy provides a seamless interaction between staff and students through Qwaiting

PSB Academy is a private education provider. It holds an excellent reputation for providing quality education to students. Additionally, it witnesses a huge rush of admissions, where students come across different nations.

PSB Story

NUS leverages the Qwaiting for a smoother hostel allotment procedure

However, the National University of Singapore is one of the oldest and a reliable education institutes. To dig deep into their history, they started to impart knowledge with just 23 students in the year 1905 but grew immensely with time.

NUS Story

Qwaiting offers intense and improved staff handling features to the People’s Association

Singapore faced a tough time during the 1950s and early 60s due to the riots in distinct races and political conflict. These circumstances gave rise to PA in 1960 to promote racial harmony. PA initiated many programs and successfully aligned the majority of people with them

Wisma Story

Nirvana simplified the burial process of the deceased ones through Qwaiting

Nirvana was established in the year 2009 in Singapore to reintroduce the process of burying the deceased by looking at the issue of land scarcity. Additionally, they also made sure to keep the values of the customs intact and peaceful.

Nirvana Story

Fair Price group remodels its operations with Qwaiting

The Fair Price group was established in 1973. It came into existence with the aim to help the people to balance the cost of living in Singapore. Fair Price Group is not just one supermarket, but one powerful and leading retailer in Singapore.

FairPrice Story

Marina Square boosted its customer service using the Qwaiting

Marina Square is a huge shopping mall built on the land of the marina center in 1980. It was the largest shopping mall in the county at that time.

Marina Square Story

Changi Airport Group perfectly managed the restroom booking procedure through Qwaiting

Changi Airport Group is into this business since 1981. It has won 649 awards and proved to be the best international airport in the world.

Changi Airport Story

How Apollo Hospitals Streamlined Patient Flow Across 77 Branches With Qwaiting

Apollo Hospital is one of the leading and most trusted healthcare brands in India. With over 77+ branches across the country, Apollo has been serving patients since 1983.

Apollo Story

How Qwaiting Improved Staff Productivity by 20% at Holy Cross Medical Center

Holy Cross Medical Center has been known for its commitment to delivering high-quality care to its patients.

HolyCross Story

How HCG Hospitals Transformed Patient Flow with Qwaiting

HCG (Healthcare Global Enterprises Ltd.) was founded in 1989 with the aim of treating cancer and providing people with a happy and healthy life.

HCG Story

Healing Hospital Boosts Staff Efficiency by 40% with Qwaiting’s Virtual Queuing System

Established in 2016, Healing Hospital is a multispeciality centre, serving 200 to 300 patients daily. With 20000+ successful surgeries and 50+ medical experts.

Healing Story

Fullerton Reduced Patient Wait Times by 40% With Qwaiting’s Smart Queue System

Founded in 2010, Fullerton Health is a healthcare organization across 9 markets throughout Asia and 550+ owned branches.

Fullerton Story

How Farrer Park Hospital Transformed Patient Flow with Qwaiting

Farrer Park Hospital is Singapore's modern medical institution built to deliver patient-centric care, and provides a friendly environment for the patients.

Farrer Park Story

Miracles Healthcare Streamlined Patient Flow and Boosted Staff Efficiency with Qwaiting

Gurugram’s Miracles Healthcare is one of the most visited healthcare centers in the city. It has earned the trust of hundreds of patients over the years.

Miracles Story

How Saudia Airlines Took Off with Qwaiting to Improve Passenger Flow and Staff Performance

Saudia is one of the world’s busiest airlines, operates sales offices across 12 states, and handles between 5,000 to 6,000 visitors daily. With flights operating across major domestic and international routes

Saudia Airlines Story

Client Testimonials

See What Our Customers Are Saying

I've used Qwaiting for my business and it's been a great experience. It's helped me to save time and reduce my stress levels, while also improving the customer experience. I would recommend it to anyone who wants to streamline their operations and improve customer satisfaction.

Qwaiting has made my life so much easier! It simplifies the waiting process, saving time and reducing frustration. The overall experience is great and up to the mark. Thanks to the team!

Thanks to Rohit and his team for making this wonderful software. Not only me but our customers also loved it. As they are able to join a virtual queue and get updates on their wait time via text message.

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