ABA Scheduling Software | Qwaiting
ABA Scheduling Software

ABA Appointment Scheduling Software

Run your caseload without chaos. Qwaiting centralizes scheduling, fills cancellations, and keeps parents informed in real time.

Automated reminders
Parent and therapist portals
Multi-location
Built for ABA workflows. HIPAA-ready.
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⭐ Rated 4.8 by clinic admins · Avg. no-shows ↓ 29%
ABA Appointment Scheduling Software
Trusted by 60K+ businesses
Pediatric Clinics
ABA Networks
Hospitals
Charter Schools
Behavior Centers
Take Control of Your Scheduling

Take Control of Your Scheduling

Keep calendars accurate, reduce calls, and run on time.

Drag-and-drop calendar with availability rules and travel buffers.
Smart rescheduling that finds the nearest compliant slot and alerts everyone.
Waitlist auto-fills cancellations based on skills, insurance, and proximity.
Conflict checks for RBT/BCBA overlaps and supervision ratios.
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Automated scheduling and rescheduling

Automated scheduling and rescheduling

Set rules once. Qwaiting handles the busywork.

Therapist matching by credentials, language, and specialization.
Route-aware clustering saves hours and mileage for in-home sessions.
Payer authorization caps and weekly hour limits enforced.
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Session reminders and notifications

Session reminders and notifications

Fewer no-shows. Happier parents.

SMS, email, and WhatsApp reminders with multilingual templates.
“You’re next” alerts with live ETA when schedules shift.
Two-way confirmations and auto-follow-ups for missed replies.
Post-session CSAT and caregiver feedback collection.
Coordinate care across teams and locations

Coordinate care across teams and locations

One view for in-clinic, at-home, and telehealth scheduling.

  • Parent and therapist portals with schedule views and secure messages.
  • Rooms, resources, and devices to avoid double-booking.
  • Google and Outlook calendar sync for your entire team.
Group session and supervision scheduling

Group session and supervision scheduling

Templates for repeat sessions. Staffing rules built in.

  • Parent training, social skills groups, and shadowing templates.
  • RBT/BCBA supervision ratios enforced automatically.
  • Attendance and documentation prompts after each session.
Privacy permissions and peace of mind

Privacy, permissions, and peace of mind

You control who sees what.

  • Role-based access for schedulers, therapists, supervisors, and parents.
  • Audit logs, SSO options, and encryption in transit and at rest.
  • HIPAA-ready workflows and BAAs available.

Success stories from ABA teams

“Qwaiting centralized our schedules and cut phone time in half. Parents love the reminders.”

⭐ ⭐ ⭐ ⭐ ⭐ 4.9 from 120 reviews
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Success stories from ABA teams

Reports and analytics

See the metrics that drive your practice.

  • Utilization by therapist, location, and service code
  • Cancellation and no-show trends with reasons
  • Authorizations consumed vs remaining
  • Travel time, gaps, and route efficiency
  • Parent confirmations and CSAT scores
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Analytics dashboard preview

Frequently Asked Questions

Can we handle scheduling for multiple locations?

Yes. Create location-specific calendars, staff pools, rooms, and reporting while managing everything centrally.

Does Qwaiting support parent confirmations and rescheduling?

Parents receive SMS/email/WhatsApp reminders with confirm and reschedule options that sync instantly.

How does the smart waitlist work?

When a slot opens, Qwaiting auto-suggests families based on proximity, authorization status, and therapist skill match.

Can we enforce supervision ratios?

Yes. You can set RBT/BCBA ratios and the scheduler prevents bookings that break those rules.

What about authorizations and payers?

Set per‑payer rules and weekly hour caps. Warnings appear before a scheduled session exceeds limits.

Do you integrate with Google/Outlook calendars?

Yes. Bi‑directional sync keeps therapist and clinic calendars aligned.

Is there a parent portal?

Parents can view upcoming sessions, confirmations, directions, and messages securely in the portal.

How are reminders delivered?

SMS, email, and WhatsApp with multilingual templates. Follow‑ups trigger if a parent doesn’t reply.

Can I schedule group sessions and parent training?

Use templates for groups, assign staff, enforce ratios, and capture attendance automatically.

Do you support telehealth?

Yes. Offer telehealth alongside in‑clinic and in‑home visits with one schedule view.

Is Qwaiting HIPAA‑ready?

Yes. Role‑based access, encryption, audit logs, and BAAs on request help you meet HIPAA needs.

Can we track cancellations and no‑shows?

Dashboards show reasons, rates by therapist and location, and trends over time.

What onboarding help do we get?

Implementation assistance, admin training, and data import support are included on all paid plans.

How is pricing structured?

Tiered by users and locations, with optional add‑ons for advanced analytics and integrations.

Can we customize notifications and templates?

Yes. Edit content, timing, and languages. Personalize sender IDs where supported.

Do you support API integrations?

Yes. REST and webhooks. We also support HL7/FHIR for EMR and billing connectivity.

Run ABA scheduling the simple way

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