Customer Stories

Explore how Qwaiting is driving transformation across industries and continents. From streamlining customer flow to scaling operations across locations, our platform empowers businesses to deliver faster, smarter service.

These real-world stories showcase how leaders in retail, healthcare, aviation, and public services have reduced wait times, improved efficiency, and elevated customer satisfaction—at scale. See what’s possible when innovation meets execution.

Category

Region

Ram Clinic Offers a Good Patient Flow Management With Qwaiting
Healthcare Asia

Ram Clinic Offers a Good Patient Flow Management With Qwaiting

Ram Clinics hold expertise providing best medical care and provide high quality services under one roof with the latest advanced technologies in all specialties (dental dermatology - medical).

Ram Clinic Story
PSB Academy provides a seamless interaction between staff and students through Qwaiting
Education Asia

PSB Academy provides a seamless interaction between staff and students through Qwaiting

PSB Academy is a private education provider. It holds an excellent reputation for providing quality education to students. Additionally, it witnesses a huge rush of admissions, where students come across different nations.

PSB Story
NUS leverages the Qwaiting for a smoother hostel allotment procedure
Education Asia

NUS leverages the Qwaiting for a smoother hostel allotment procedure

However, the National University of Singapore is one of the oldest and a reliable education institutes. To dig deep into their history, they started to impart knowledge with just 23 students in the year 1905 but grew immensely with time.

NUS Story
Qwaiting offers intense and improved staff handling features to the People’s Association
Public Asia

Qwaiting offers intense and improved staff handling features to the People’s Association

Singapore faced a tough time during the 1950s and early 60s due to the riots in distinct races and political conflict. These circumstances gave rise to PA in 1960 to promote racial harmony. PA initiated many programs and successfully aligned the majority of people with them

Wisma Story
Nirvana simplified the burial process of the deceased ones through Qwaiting
Public Asia

Nirvana simplified the burial process of the deceased ones through Qwaiting

Nirvana was established in the year 2009 in Singapore to reintroduce the process of burying the deceased by looking at the issue of land scarcity. Additionally, they also made sure to keep the values of the customs intact and peaceful.

Nirvana Story
Fair Price group remodels its operations with Qwaiting
Retail Asia

Fair Price group remodels its operations with Qwaiting

The Fair Price group was established in 1973. It came into existence with the aim to help the people to balance the cost of living in Singapore. Fair Price Group is not just one supermarket, but one powerful and leading retailer in Singapore.

FairPrice Story
Marina Square boosted its customer service using the Qwaiting
Retail Asia

Marina Square boosted its customer service using the Qwaiting

Marina Square is a huge shopping mall built on the land of the marina center in 1980. It was the largest shopping mall in the county at that time.

Marina Square Story
Changi Airport Group perfectly managed the restroom booking procedure through Qwaiting
Aviation Asia

Changi Airport Group perfectly managed the restroom booking procedure through Qwaiting

Changi Airport Group is into this business since 1981. It has won 649 awards and proved to be the best international airport in the world.

Changi Airport Story
How Apollo Hospitals Streamlined Patient Flow Across 77 Branches With Qwaiting
Healthcare Asia

How Apollo Hospitals Streamlined Patient Flow Across 77 Branches With Qwaiting

Apollo Hospital is one of the leading and most trusted healthcare brands in India. With over 77+ branches across the country, Apollo has been serving patients since 1983.

Apollo Story
How Qwaiting Improved Staff Productivity by 20% at Holy Cross Medical Center
Healthcare North America

How Qwaiting Improved Staff Productivity by 20% at Holy Cross Medical Center

Holy Cross Medical Center has been known for its commitment to delivering high-quality care to its patients.

HolyCross Story
How HCG Hospitals Transformed Patient Flow with Qwaiting
Healthcare Asia

How HCG Hospitals Transformed Patient Flow with Qwaiting

HCG (Healthcare Global Enterprises Ltd.) was founded in 1989 with the aim of treating cancer and providing people with a happy and healthy life.

HCG Story
Healing Hospital Boosts Staff Efficiency by 40% with Qwaiting’s Virtual Queuing System
Healthcare Asia

Healing Hospital Boosts Staff Efficiency by 40% with Qwaiting’s Virtual Queuing System

Established in 2016, Healing Hospital is a multispeciality centre, serving 200 to 300 patients daily. With 20000+ successful surgeries and 50+ medical experts.

Healing Story
Fullerton Reduced Patient Wait Times by 40% With Qwaiting’s Smart Queue System
Healthcare Asia

Fullerton Reduced Patient Wait Times by 40% With Qwaiting’s Smart Queue System

Founded in 2010, Fullerton Health is a healthcare organization across 9 markets throughout Asia and 550+ owned branches.

Fullerton Story
How Farrer Park Hospital Transformed Patient Flow with Qwaiting
Healthcare Asia

How Farrer Park Hospital Transformed Patient Flow with Qwaiting

Farrer Park Hospital is Singapore's modern medical institution built to deliver patient-centric care, and provides a friendly environment for the patients.

Farrer Park Story
Miracles Healthcare Streamlined Patient Flow and Boosted Staff Efficiency with Qwaiting
Healthcare Asia

Miracles Healthcare Streamlined Patient Flow and Boosted Staff Efficiency with Qwaiting

Gurugram's Miracles Healthcare is one of the most visited healthcare centers in the city. It has earned the trust of hundreds of patients over the years.

Miracles Story
How Saudia Airlines Took Off with Qwaiting to Improve Passenger Flow and Staff Performance
Aviation Middle East

How Saudia Airlines Took Off with Qwaiting to Improve Passenger Flow and Staff Performance

Saudia is one of the world's busiest airlines, operates sales offices across 12 states, and handles between 5,000 to 6,000 visitors daily. With flights operating across major domestic and international routes

Saudia Airlines Story
Qwaiting Powers Seamless Registration at UiPath Forward 2024
Event Middle East

Qwaiting Powers Seamless Registration at UiPath Forward 2024

UiPath FORWARD 2024 brought together over 10,000 attendees for a four-day global automation conference at the MGM Grand, Las Vegas. To deliver a fast, modern, and seamless registration experience at scale, UiPath partnered with Qwaiting. Qwaiting transformed event registration into a smooth, automated experience.

UiPath Forward
How Service SG Transformed Patient Flow Across 21 Hospitals with Qwaiting
Healthcare Asia

How Service SG Transformed Patient Flow Across 21 Hospitals with Qwaiting

Service SG is Singapore's leading healthcare provider with 21 hospital locations around the country. The hospital serves 200-300 patients daily selflessly. With increasing patient volumes, it was becoming difficult for the staff members to manage their patient flow efficiently.

Service SG

What Our Customers Say

Hear from businesses that have transformed their operations with Qwaiting

"I've used Qwaiting for my business and it's been a great experience. It's helped me to save time and reduce my stress levels, while also improving the customer experience. I would recommend it to anyone who wants to streamline their operations and improve customer satisfaction."

Customer Review

"Qwaiting has made my life so much easier! It simplifies the waiting process, saving time and reducing frustration. The overall experience is great and up to the mark. Thanks to the team!"

Customer Review

"Thanks to Rohit and his team for making this wonderful software. Not only me but our customers also loved it. As they are able to join a virtual queue and get updates on their wait time via text message."

Customer Review

Trusted by 65K+ Businesses Worldwide

Join the industry leaders who trust Qwaiting for their queue management

Daleel Alzowar
Hospital At Maayo
Ministry Of Hajj And Umrah
Tatapwer Ddl
PSB
Jtc
Nus
Dhl
Singapore Polytechnic
Skechers
Nirvana
NTUC FairPrice
Ministry Of Education
Msq
MND Singapore
Current Corporate Signature
MOH
BL
Changi
Subway
Grab
Inland Revenue Authority
Ministry Of Manpower
NLB
Ntuc Learning Hub
Raffles Medical Group
Service SG
SIM SOC
Singapore Medical
Apollo Hospitals
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