How can banks upgrade the customer experience?
The Banking Sector has grown over the years and, we understand your branches may require distinct solutions to fulfill your requirements. Handling walk-in customers queues, managing day-to operations, and delivering a top-notch customer experience is not easy. Results? Stressed-out staff, poor customer service, and rise in customer complaints. Our Team of Professionals will analyze your concerns, review your locations and recommend the most suitable banking queue management options to accommodate your business. Give us a call today!Get Free Trial See Plans
Qwaiting allows you to collect customer feedback to analyze their pain points and work towards them. Understanding your customer is vital for your business.
Qwaiting provides valuable data insights related to peak hours, staff performance, average customer wait time, services in demand for better decision making.
Help us understand your requirement and business size for a fully customized solution as per your demands. Choose the queuing system that suits you the best.
With Qwaiting's call by name feature, offer personalized customer service and address customers by their name. Personalization is the way to success nowadays!
Customers will scan the QR Code
An SMS will be sent to you and register them as next in the line
A notification alert will be sent to them when their turn is next. They will arrive right on time to be served
Qwaiting Queue Management system also providers various kiosk models to choose from depending on your needs such ,24 32inch Kiosks for public sectors, and small kiosks for small branches with limited space.