Cloud-based Appointment Booking System
Reduce on-site waiting time, improve customer flow, lobby management, prevent no-shows, and wow your customers. Integrate Qwaiting to experience a radical upshift in business and revolutionize appointments.
Reduce on-site waiting time, improve customer flow, lobby management, prevent no-shows, and wow your customers. Integrate Qwaiting to experience a radical upshift in business and revolutionize appointments.
Qwaiting Appointment Solution empowers you to deliver the expected customer experience. Serve them at the time they have booked with you- do not let them wait! Known as an elegant Appointment scheduling software, Qwaiting allows businesses of every size to handle queues speedily and smartly. This intelligent system can be accessed anytime and from anywhere; hence, lessen scheduling gaps when the bookings are canceled.
Allows your customer to schedule the appointments according to their convenience from a versatile appointment solution. Booking, canceling, scheduling, or rescheduling the appointments is not a hassle anymore. The customers can choose a suitable time slot and get booked easily and comfortably. While scheduling the appointments, the customers can pick the services they need or other preferences as well.
With extensive experience, Qwaiting is assisting every industry globally in sharpening the services and transforming the customer experience. From education to hospitals, governmental agencies, retail, and supermarkets, etc. we serve all!
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Customers begin booking appointments by visiting your landing page or via your booking link.
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The customers can book their appointments easily according to the suitable or fittest time slot. They will be notified of an appointment confirmation; date and a reminder of the same.
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Customers enter their personal details (name, phone number, email address, etc.) and confirm the booking.
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Once booking confirmed, you will get a unique code as a booking ID like D001 and a QR code contains self check-in link. Also you can manage and monitor appointments, schedule, reschedule and cancel at any time.
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Personalized notifications and alerts will be sent to the users who are in waiting in a queue for availing their service.
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Allow the customers to book the appointments at a convenient time slot and tailored for your business.
Qwaiting's booking solution gives you the flexibility to integrate multiple languages and date preferences.
The panel/system can be accessed from multiple locations. Various departments or categories can be created easily.
Generate important insights and metrics from the automated reporting system; save time and money accordingly.
Our centralized system assures every single detail of the customer data is fully protected and secured.
The system is flexible enough to easily get integrated with the website and POS, hence, offers you full functionality.
The software is synchronized with Google calendar. The appointments get updated automatically after booking and provide prior reminders.
Let the appointment scheduling system automatically send reminders and confirmation to prevent no-shows.
The virtual queuing system provides third-party integration using APIs to make the system more flexible and powerful.
Our system provides two mobile applications, Qwaiting-customer and Qwaiting-staff to eliminate crowded service areas and physical lines.
The versatile appointment manager lets you manage the time slots, preference fields, online bookings, late arrivals, and impromptu visits with a fully integrated and self-service check-in system. From historical and real-time data accessible at your fingertips, you can measure staff performance and customer satisfaction correctly:
