Business Intelligence Tool: Improve Business Performance | Qwaiting
Real-time Visualization

Real-time Visualization

  • Gain a detailed overview of business trends from all angles organized by location, time period, service, or employee.
  • Easily and quickly grasp the key trends and metrics.
  • Proactively respond to market changes.
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Informed Decisions with Comprehensive Reports

Analyze the customer journey data that is most pertinent to your business through a different set of reports that helps in decision-making.

staff performance

Employee-based Analysis

  • Gather data on the number of customers served by each employee.
  • Assess individual performance.
  • Identify top performers and areas for training and development.
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Time-based Analysis

Time-based Analysis

  • Calculate the average waiting time.
  • Segment the data based on different filters such as customer type or a specific department.
  • Identify peak times.
  • Root cause analysis.
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branch summary

Location-based Analysis

  • Allows you to compare multi-branch performance.
  • Identifies regional patterns.
  • Helps make location-specific strategic decisions.
  • Time and cost-effective.
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Customer Reviews and Feedback

Customer Reviews and Feedback

  • Compare the trends and changes in sentiment over time.
  • Identify recurring issues.
  • Representative of real experiences.
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Seamless Integration Capabilities

Seamless Integration Capabilities- Effortlessly Export Performance Reports

  • Maximize Insights with the Data Connect API(Application Programming Interface)
  • Export performance reports to PDF, Excel, HTML, and CSV.
  • Third-party integration to uncover hidden data.
  • Provide easy-to-read report templates such as charts and tables.
  • Seamless Integration with Preferred BI Tools.
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Global Offices

singapore
Singapore

3 Raffles Place #08-01B, Bharat Building Singapore 048617

india
India

Plot No. D-151, Phase 8, Industrial Area, Mohali Punjab India

australia
Australia

19/20 Enterprise Dr, Bundoora VIC 3083, Australia

CA
California

139 S Main Ave Fallbrook CA 92028

UK
United Kingdom

35, Rubix House, 49 High street, Southall UB13FF

malaysia
Malaysia

No. 5B, Jalan BS 7, Taman Bukit Segar, 43200 Cheras, Selangor, Malaysia

Dubai
Dubai

Level 32 /3202, Marina Plaza, Dubai Marina

Saudi
Saudi Arabia

6415 Othman Bin Affan- Al Ezdihar Dist. Unit No 20 Riyadh 12485 - 2711

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