Real-time Visualization
- Gain a detailed overview of business trends from all angles organized by location, time period, service, or employee.
- Easily and quickly grasp the key trends and metrics.
- Proactively respond to market changes.
Informed Decisions with Comprehensive Reports
Analyze the customer journey data that is most pertinent to your business through a different set of reports that helps in decision-making.
Employee-based Analysis
- Gather data on the number of customers served by each employee.
- Assess individual performance.
- Identify top performers and areas for training and development.
Time-based Analysis
- Calculate the average waiting time.
- Segment the data based on different filters such as customer type or a specific department.
- Identify peak times.
- Root cause analysis.
Location-based Analysis
- Allows you to compare multi-branch performance.
- Identifies regional patterns.
- Helps make location-specific strategic decisions.
- Time and cost-effective.
Customer Reviews and Feedback
- Compare the trends and changes in sentiment over time.
- Identify recurring issues.
- Representative of real experiences.
Seamless Integration Capabilities- Effortlessly Export Performance Reports
- Maximize Insights with the Data Connect API(Application Programming Interface)
- Export performance reports to PDF, Excel, HTML, and CSV.
- Third-party integration to uncover hidden data.
- Provide easy-to-read report templates such as charts and tables.
- Seamless Integration with Preferred BI Tools.
