Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait.
Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.
Qwaiting is 100% web-based and is standard-browser supportive. With extensive API, it can be integrated into any software solution.
Qwaiting collects the data from customers' reviews in real-time. This feature offers you a deep analysis of what changes are needed and what works well in your business.
Customers can easily book their tickets for the services from the Qwaiting web page. All they have to do is visit the web page, choose the service and book the ticket, that’s it!
The Qwaiting system Kiosk system in the waiting room enables the customer to add the information in the queues without any assistance.
Track the insights of customer's habits and with real-time data for locations and lines. Know the outcomes of the duration of service and different transaction types.
The customers can scan the QR code on the mobile phone and receive essential queue details on digital signage display, hence automates waiting list processes.
Give customers the freedom to choose how they communicate with the business from virtual queuing. The centralized dashboard enables zero interruption in the service flow.
We enable you to choose the modules as per your needs, and offer you a tailor-made solution. Get it as a perpetual, on-premise license from the SaaS option.
I've used Qwaiting for my business and it's been a great experience. It's helped me to save time and reduce my stress levels, while also improving the customer experience. I would recommend it to anyone who wants to streamline their operations and improve customer satisfaction.
Qwaiting has made my life so much easier! It simplifies the waiting process, saving time and reducing frustration. The overall experience is great and up to the mark. Thanks to the team!
Thanks to Rohit and his team for making this wonderful software. Not only me but our customers also loved it. As they are able to join a virtual queue and get updates on their wait time via text message.
In the last decade, the nature of financial institutions such as banks has evolved. The banks are embracing technology to automate most of the procedures to provide a better customer experience. However, customers still have to go to the bank premises and wait in line for some crucial or urgent work...
Providing exceptional customer service significantly enhances the customer’s overall experience. Needless to say, no one likes to wait in a crowded waiting area or stand in a queue, whether it’s just for a few minutes. This task seems so tedious and time-wasting for customers, which ruins their overall experience...
Businesses that rely on in-person appointment scheduling are lagging behind and facing various problems. However, they can stay ahead by integrating technological advancements that directly impact customer loyalty & staff efficiency. With an online appointment booking solutions, you can automate your...
We are a leading provider of Queue Management solutions that solve multiple, complex business problems of the companies. Businesses from more than 70+ countries around the world use Qwaiting to improve there customer journey
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