Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait.
Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.
Qwaiting is 100% web-based and is standard-browser supportive. With extensive API, it can be integrated into any software solution.
Qwaiting collects the data from customers' reviews in real-time. This feature offers you a deep analysis of what changes are needed and what works well in your business.
Customers can easily book their tickets for the services from the Qwaiting web page. All they have to do is visit the web page, choose the service and book the ticket, that’s it!
The Qwaiting system Kiosk system in the waiting room enables the customer to add the information in the queues without any assistance.
Track the insights of customer's habits and with real-time data for locations and lines. Know the outcomes of the duration of service and different transaction types.
The customers can scan the QR code on the mobile phone and receive essential queue details on digital signage display, hence automates waiting list processes.
Give customers the freedom to choose how they communicate with the business from virtual queuing. The centralized dashboard enables zero interruption in the service flow.
We enable you to choose the modules as per your needs, and offer you a tailor-made solution. Get it as a perpetual, on-premise license from the SaaS option.
Rohit and team has been extremely helpful in assisting us with implementing our queue system. They have accommodated and assisted with suggestions to improve the overall user experience. Thank you for all the good work done!
Thanks a lot to the Business Development Manager and his team. They are very professional and patient in web design.
Great services! Quick and good prices. Constant updates of development progress.
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