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About Qwaiting

Queue Management System

Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait.

Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.

management
Qwaiting Solutions

Empower Your Customers to Wait Wherever
They Want With Qwaiting Solutions

Qwaiting Highlights

Key Features of Queue Management System

clouds

Cloud Technology

Qwaiting is 100% web-based and is standard-browser supportive. With extensive API, it can be integrated into any software solution.

feedback

Customer Feedback

Qwaiting collects the data from customers' reviews in real-time. This feature offers you a deep analysis of what changes are needed and what works well in your business.

web

Web Booking

Customers can easily book their tickets for the services from the Qwaiting web page. All they have to do is visit the web page, choose the service and book the ticket, that’s it!

kiosks

Self Check in- Kiosks & Smart Systems

The Qwaiting system Kiosk system in the waiting room enables the customer to add the information in the queues without any assistance.

analyses

Extensive Statistics and Analyses

Track the insights of customer's habits and with real-time data for locations and lines. Know the outcomes of the duration of service and different transaction types.

qrcode

QR Code

The customers can scan the QR code on the mobile phone and receive essential queue details on digital signage display, hence automates waiting list processes.

virtuals

Virtual Queues

Give customers the freedom to choose how they communicate with the business from virtual queuing. The centralized dashboard enables zero interruption in the service flow.

tailored

Tailored Queuing System

We enable you to choose the modules as per your needs, and offer you a tailor-made solution. Get it as a perpetual, on-premise license from the SaaS option.

Integrations

Embrace Third-party Integrations for Your
Qwaiting Solution

office365
Okta
jumpcloud
google-authenticator
plato
twilio
kaleyra
oneway
sinch
elite-plus
whatsApp
unifonic
gmail
slack
Industries We Serve

Manage Customer Experiences With Industry-leading Solutions

Customer Stories
Discover how users from around the world are utilizing Qwaiting to improve customer experiences, streamline processes, and offer a smooth customer journey
Client Testimonials
See What Our Customers Are Saying
quote

I've used Qwaiting for my business and it's been a great experience. It's helped me to save time and reduce my stress levels, while also improving the customer experience. I would recommend it to anyone who wants to streamline their operations and improve customer satisfaction.

mnd-singapore
quote

Qwaiting has made my life so much easier! It simplifies the waiting process, saving time and reducing frustration. The overall experience is great and up to the mark. Thanks to the team!

singtel
quote

Thanks to Rohit and his team for making this wonderful software. Not only me but our customers also loved it. As they are able to join a virtual queue and get updates on their wait time via text message.

hdt
Articles

Latest Posts From the Blog

Bank Queue Management Trends and Tools_ A Comprehensive Insight

Bank Queue Management Trends and Tools_ A Comprehensive Insight

In the last decade, the nature of financial institutions such as banks has evolved. The banks are embracing technology to automate most of the procedures to provide a better customer experience. However, customers still have to go to the bank premises and wait in line for some crucial or urgent work...

Are Waiting Queue Systems the Ultimate Solution for Seamless Service

Are Waiting Queue Systems the Ultimate Solution for Seamless Service

Providing exceptional customer service significantly enhances the customer’s overall experience. Needless to say, no one likes to wait in a crowded waiting area or stand in a queue, whether it’s just for a few minutes. This task seems so tedious and time-wasting for customers, which ruins their overall experience...

Online Appointment Booking Software

Online Appointment Booking Software: Take your Business to the Next Level

Businesses that rely on in-person appointment scheduling are lagging behind and facing various problems. However, they can stay ahead by integrating technological advancements that directly impact customer loyalty & staff efficiency. With an online appointment booking solutions, you can automate your...

Trusted by 10K+ customers big and small

We are a leading provider of Queue Management solutions that solve multiple, complex business problems of the companies. Businesses from more than 70+ countries around the world use Qwaiting to improve there customer journey

Global Offices

singapore
Singapore

3 Raffles Place #08-01B, Bharat Building Singapore 048617

india
India

Plot No. D-151, Phase 8, Industrial Area, Mohali Punjab India

australia
Australia

19/20 Enterprise Dr, Bundoora VIC 3083, Australia

CA
California

25883 N Park Ave Unit A250402 ELKHART INDIANA 46514

UK
United Kingdom

35, Rubix House, 49 High street, Southall UB13FF

malaysia
Malaysia

No. 5B, Jalan BS 7, Taman Bukit Segar, 43200 Cheras, Selangor, Malaysia

Dubai
Dubai

Level 32 /3202, Marina Plaza, Dubai Marina

Saudi
Saudi Arabia

6415 Othman Bin Affan- Al Ezdihar Dist. Unit No 20 Riyadh 12485 - 2711

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