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About Qwaiting QMS

Qwaiting: Queue Management System

Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait.

Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.

management
Qwaiting Solutions

Empower Your Customers to Wait Wherever
They Want With Qwaiting Solutions

Qwaiting Highlights

Key Features of Queue Management System

clouds

Cloud Technology

Qwaiting is 100% web-based and is standard-browser supportive. With extensive API, it can be integrated into any software solution.

feedback

Customer Feedback

Qwaiting collects the data from customers' reviews in real-time. This feature offers you a deep analysis of what changes are needed and what works well in your business.

web

Web Booking

Customers can easily book their tickets for the services from the Qwaiting web page. All they have to do is visit the web page, choose the service and book the ticket, that’s it!

kiosks

Self Check in- Kiosks & Smart Systems

The Qwaiting system Kiosk system in the waiting room enables the customer to add the information in the queues without any assistance.

analyses

Extensive Statistics and Analyses

Track the insights of customer's habits and with real-time data for locations and lines. Know the outcomes of the duration of service and different transaction types.

qrcode

QR Code

The customers can scan the QR code on the mobile phone and receive essential queue details on digital signage display, hence automates waiting list processes.

virtuals

Virtual Queues

Give customers the freedom to choose how they communicate with the business from virtual queuing. The centralized dashboard enables zero interruption in the service flow.

tailored

Tailored Queuing System

We enable you to choose the modules as per your needs, and offer you a tailor-made solution. Get it as a perpetual, on-premise license from the SaaS option.

Integrations

Embrace Third-party Integrations for Your
Qwaiting Solution

office365
Okta
jumpcloud
google-authenticator
plato
twilio
kaleyra
oneway
sinch
elite-plus
whatsApp
unifonic
gmail
slack
Industries We Serve

Manage Customer Experiences With Industry-leading Solutions

Customer Stories
Discover how users from around the world are utilizing Qwaiting to improve customer experiences, streamline processes, and offer a smooth customer journey
Client Testimonials
See What Our Customers Are Saying
quote

Rohit and team has been extremely helpful in assisting us with implementing our queue system. They have accommodated and assisted with suggestions to improve the overall user experience. Thank you for all the good work done!

mnd-singapore
quote

Thanks a lot to the Business Development Manager and his team. They are very professional and patient in web design.

singtel
quote

Great services! Quick and good prices. Constant updates of development progress.

hdt
Articles

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holiday-rush

How to Beat the Holiday Rush with Queue Management System

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management

How a Queue Management Software Can Make Your Event Successful

Without a doubt, a waiting experience can turn an exciting event into a boring experience. It does not matter how much marketing you have done, if you fail to handle long queues...

tips

5 Tips to Boost Buyer’s Safety and Confidence With Retail Queue System

No matter whether you are presently running a business, you may have also walked yourself into the store sometimes to buy something. There you may have seen people waiting in...

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