Qwaiting is a leading enterprise software for customer queue management system that enables businesses to systematize and prioritize the procedure for their customers as they line up and wait for their turn to be served. This software seamlessly unifies waiting lines for walk-in customers, a variation of the waiting line, and effectively manage customer’s flow management needs. Due to flexibility, empty waiting room, easy call-up system, request assistance, streamline workflow, and optimized operations solutions, Qwaiting has become the leading brand in the industry to boost efficiencies, elevate the customer waiting experience, grow business and transforming the way businesses manage their waiting queues.
Qwaiting - We Simplify your Queue
Qwaiting is a feature-rich and compelling Customer Queue Management software. Use this software on your PC, Laptop, and mobile devices and improve your customer service today itself. It allows you to handle a Customer Queue Management process easily and reduce the waiting time of all your valued clients.
Get Free TrialQueue management software is developed with the purpose of making the user’s life easy. It allows the user to have a track of all the service at one place which can thus be management with immense ease. All the services are managed in such a manner which reduces the user’s work load which they had to bear earlier.
Schedule Appointments
Now users can schedule all their appointments at a single place with the help of the Qwaiting- Queue Management Software.
Queue Control Functions
All the different functionalities that are deployed for handing the queue of customers are housed by the software.
Different Reporting
Different types of reporting that include online as well as historical reporting are included in the features of the software.
Notifications/ Alerts
Personalized notifications and alerts will be sent to the users who are in waiting in a queue for availing their service.
Ticket Printing
The software will generate a ticket that will showcase the complete details of the service that the user is going to avail.
Remote Configuration
All the configuration settings are done remotely from the server and are parameter based. They do not require any programming.
Screen Display
The software will display the number of waiting customers, the length of the line and also the complete digital signage functionality.
Service Documentation
This feature will describe all the different interactions with the help of predefined transaction codes and free text.
Token Display Screen
- Easy To Display The Called Numbers Via Display Screens.
- Evaluate The Performance Of Your Staff With Statistical Reports
- Call The Number With Interactive Tone Announcement
Dispensing Machine
- Easy Printing Tickets For The Queue.
- Print Tickets With The Add-on “Universal-printer” Without Any Print Preview
- Supports Multiple Users
Token Calling
- Functions Separately For Different Departments And Counters.
- Easy Recalling And Next Ticket Announcement
- Supports Multiple Languages
Notifications
- Distribute And Get Easy Text Messages
- Make Your Customers Free From Standing In Queue Status Report Notification
Queue management software trusted by over 1000 customers. Some of our esteemed clients
are already using the software.
