Frequently Asked Questions

A Face Recognition System is a technology that identifies people by their faces. It functions by analyzing an individual's face and matching it with saved photos. This assists in verifying if a person is who they claim to be. It’s fast, secure, and simple to utilize. Numerous companies utilize it to safeguard customers and avert fraud. It can be utilized for accessing accounts, processing payments, or even opening doors. It conserves time and enhances process security. Facial recognition allows individuals to feel secure while accomplishing tasks more quickly and effortlessly.

Below are the steps regarding the working of the Face Recognition System:

• Capture the Image: The system takes a picture of the person’s face using a camera.
• Detect the Face: It finds the face in the image and focuses on it.
• Map the Face: The system measures key points on the face, like the eyes, nose, and mouth.
• Create a Face Pattern: It turns these measurements into a unique code called a "faceprint."
• Compare with Stored Data: The faceprint is matched with saved faceprints in a secure database.
• Verify the Person: If the faceprint matches, it confirms the person’s identity.
• Grant Access or Take Action: Based on the match, it might unlock a device, approve a transaction, or allow entry.
• Handle Multiple Faces: If more than one face is detected, it focuses on the main one.
• Keep It Secure: All data is encrypted to protect privacy and prevent misuse.
• Keep Learning: The system improves over time, making it more accurate with each use.

The most common use cases for a face Recognition system include:

• KYC Automation
• Customer Onboarding
• Data Entry Automation
• Fraud Prevention
• Check-In Automation
• Age Verification
• Remote Document Examination

Yes, Qwaiting’s face recognition system is safe and keeps your information secure. It scans your face to recognize you, but it doesn’t share your data. The system stores your face information carefully to protect your privacy. No one else can access or misuse your details. It only uses your face to match and help you in queues. If someone tries to cheat, the system blocks them. The technology follows strict rules to keep everything safe. Qwaiting makes sure safety and privacy come first while helping you save time in lines.

Qwaiting's face recognition system is very accurate. It can quickly recognize your face in a crowd. The system looks at special details on your face, like your eyes and nose. It compares these details with saved pictures to make sure it’s you. The system works even if you change your hairstyle or wear glasses. It is designed to avoid mistakes and only let the right person through. If the system doesn’t recognize you, it will ask for help. Overall, it’s very reliable and makes waiting in lines faster and easier.

If the system cannot recognize your face, don’t worry. The system will try to scan your face again. Sometimes, things like lighting or wearing a mask can make it hard. If it still can’t recognize you, it will ask for help. A person may check your ID or help you register again. This way, you can still get through the queue. The system is built to make sure everything is fair and safe. If there is an issue, it will find a way to fix it. So even if your face isn’t recognized, you won’t be stuck for long.

Yes, Qwaiting's face recognition system can manage very large queues, like at airports or big events. It works quickly and can scan many faces at once. The system looks for your face in the crowd and matches it with the saved information. It helps make sure that only the right people are allowed through. With its fast speed, it can keep the line moving without delays. Even when there are hundreds or thousands of people, the system can handle it. It makes waiting in line easier and faster. You won’t have to worry about getting stuck in long lines. The system is designed to stay calm and work smoothly, no matter how big the crowd is. The more people there are, the better it gets at managing the queue. So, whether it’s an airport or a big concert, Qwaiting helps everything run smoothly.

Yes, the face recognition system is easy for first-time users. You just need to stand in front of the camera. The system will check your face and quickly match it. There is no need for any special skills. You don’t have to press buttons or do anything complicated. If the system needs you to move, it will guide you with simple instructions. Many people consider it simple and quick to use. It’s designed to be easy and clear for all customers, even if you are trying it for the first time.

The face recognition system keeps your face data safe and private. It doesn’t share your face with anyone else. Only the system can use your face to check if it’s you. Your face data is saved in a secure place, so no one can steal it. The system uses strong protections to stop anyone from getting your information. If someone tries to access it, the system blocks them. Your face data is only used for matching in the queue, nothing else. You can trust the system to keep your information safe and protected.

If someone tries to break the rules, the system will stop them instantly. It can tell workers that someone is using a fake picture or video. If the system sees something wrong, it will not let them through. The system might ask for help from a worker nearby to check the person. The worker will make sure everything is okay. If the person keeps trying to cheat, they will be blocked from the line. The system’s job is to keep everything fair and safe for everyone. It ensures that only the right people can enter.