Platform
Deliver fast, reliable service with a cloud system that updates in real-time and scales with your business.
Control your data and infrastructure with a secure, offline-ready solution tailored for complex environments.
Take a closer look at how Qwaiting powers smarter queuing and better customer journeys.
Browse the full range of Qwaiting tools and technologies.
Capabilities
Organize and manage customer queues efficiently to reduce wait times and improve service delivery.
Let customers wait from anywhere home, car, or cafe with mobile-based virtual queues.
Offer flexible scheduling that helps customers plan their visit and avoid peak-time congestion.
Enable fast, contactless check-ins with scannable QR codes at every entry point.
Empower customers to check in, book, or update their appointments without staff assistance.
Keep customers informed with real-time queue status and announcements on dynamic display screens.
Capture customer opinions at every touchpoint to improve service and build stronger relationships.
Track and manage visitor entry, exit, and ID verification from a single dashboard.
Speed up identity verification and check-ins using facial or fingerprint recognition.
Deliver fast, secure access for repeat visitors using AI-powered facial recognition.
Track how many people enter, exit, or wait so you can allocate resources smarter.
Use real-time analytics and historical data to spot trends and optimize operations.
Connect Qwaiting with your existing tools CRM, ERP, or POS for a seamless experience.
Run consultations or meetings virtually right from the queue or appointment flow.
Send automated SMS or email alerts to keep customers informed and reduce no-shows.
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We are a leading provider of queue management solutions that solve multiple, complex business problems for companies. Businesses from more than 120+ countries around the world use Qwaiting to improve their customer journey.