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How to view summary of calls and calls history ?

To view summary of calls or calls history go to reports module, you will get various reports click on statistic report after that there is an option you can search report by start date or end date and you will get a summary of calls in which you can view how many calls have been done at single time



below that summary you can view call history how many calls have been served, how many have been pending or how many have missed