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How to end the service once the call is complete?

Once the call is complete,

Click over Close button to end the call and get the visitors feedback. This feedback will later help to analyse staff performance.

Once staff or admin click on the close button, feedback popup appears for the visitors to share their response.

Later on the same window, the system informs about the number of tokens served and the overall performance status.

Also, here is the video tutorial for your reference