Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait.
Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.
Qwaiting is a feature-rich and compelling Customer Queue Management software. Use this software on your PC, Laptop, and mobile devices and improve your customer service today itself. It allows you to handle a Customer Queue Management process easily and reduce the waiting time of all your valued clients.Start Your Free Trial
Queue management software is developed with the purpose of making the user’s life easy. It allows the user to have a track of all the service at one place which can thus be management with immense ease. All the services are managed in such a manner which reduces the user’s work load which they had to bear earlier.
Now users can schedule all their appointments at a single place with the help of the Qwaiting- Queue Management Software.
All the different functionalities that are deployed for handing the queue of customers are housed by the software.
Different types of reporting that include online as well as historical reporting are included in the features of the software.
Personalized notifications and alerts will be sent to the users who are in waiting in a queue for availing their service.
The software will generate a ticket that will showcase the complete details of the service that the user is going to avail.
All the configuration settings are done remotely from the server and are parameter based. They do not require any programming.
The software will display the number of waiting customers, the length of the line and also the complete digital signage functionality.
This feature will describe all the different interactions with the help of predefined transaction codes and free text.
Sign up for qwaiting. It takes less than 2 minutes to get started. We will walk you through the process.
Install an iPad or Android at the entrance of your location. Set up lines for different services and get the TV screen to show the Tokens
You now have everything you need to provide excellent service. Let your customers take care of the rest.